Any payment to Uprocket can be refunded in full within 14 days, for any reason. Email [email protected] from your account's email address and say which payment; we refund it to the card you paid with, usually within 5 to 10 working days.
Subscriptions
A refunded monthly payment ends that month's plan straight away; your account moves to the Free plan and your work is kept. After 14 days, cancelling stops future payments and you keep your plan until the end of the month you paid for.
Top-up credits
A top-up can be refunded within 14 days; credits from it that you have not used are removed.
Your legal rights
This policy adds to, and never takes away from, your rights as a consumer, including the EU right to withdraw from a distance contract within 14 days.